TAX, DUTIES & CUSTOMS

If you are based outside of the UK, you may be subject to a potential customs charge for delivery into your destination country. You are responsible for these charges, and the amount due is calculated by your government, not REBECCA TEMBO. Once your order is dispatched, we are not responsible for potential delays or the handling of the package due to customs.

US customers do not pay tax on orders of $800 or less. This is subject to change.

READY TO SHIP

Ready to Ship Now orders will be shipped within 1-2 working days.

DELIVERY TIMES FOR READY TO SHIP

United Kingdom

FREE Express Shipping (1-2 working days)

Europe

Express Shipping (2-4 working days) £15

USA

Express Shipping (2-5 working days) £25

International

Standard Shipping (5-10 working days) £35

MADE TO ORDER

Made-to-order orders take 2 weeks to be completed and dispatched. We offer a rush delivery service (made within 1 week) for a small fee at checkout.

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DELIVERY CHARGES

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United Kingdom

FREE Express Shipping on all UK orders

Standard Shipping (1-2 working days once dispatched)

Europe

Express delivery (1-2 working days once dispatched) £15

USA

Express delivery (2-3 working days once dispatched) £25

International

Express delivery (2-6 working days once dispatched) £25 to £35

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Once your order is dispatched, you will receive tracking details with your estimated arrival time.

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NEED YOUR ORDER FASTER?

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We offer a rush order service (this is an additional charge) which means your order will be made and dispatched in 1 week. Simply select this option at checkout.

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INTERNATIONAL DELIVERY

International delivery times may vary if they are subject to customs charges. This is beyond our control but please do not hesitate to contact us if you have any questions about this. More information is explained below under “Tax, Duties & Customs”.

Busy periods such as national bank holidays may also affect delivery times. We do not process orders on national holidays, we advise you to order in advance to avoid any delays.

In the event of your order risking a potential delay, one of our specialists will contact you as soon as possible and provide updates frequently.

HELP

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If you encounter any issues or have questions regarding your shipment, please contact our customer support team: info@rebeccatembo.com. Our dedicated representatives are available to assist you with any shipping-related inquiries.

Note: Shipping information provided here is subject to change. Please refer to the most up-to-date shipping details during the checkout process