To order a bespoke piece, please email info@rebeccatembo.com with the following:

• Inspiration (images, links etc)
• Budget
• When the garment is needed
• Location

Or book a consultation here.

Our team are available between 10 am to 6 pm Monday to Friday, with the exception of UK Bank Holidays.

You can contact us via email at: info@rebeccatembo.com

Yes! Please email us to confirm the colour you'd like - info@rebeccatembo.com

Yes! As a made-to-order brand, we’re really excited about being able to help you achieve the right fit. On each product page, you’ll find an infographic showing you what can be customised to personalise your fit. If you’d like additional measurements taken, please contact info@rebeccatembo.com with your order number so we assist your further. Please note there is an extra fee for custom sizing.

Ready to Ship Now orders are dispatched within 1-2 working days.

Made-to-Order orders take up to 2 weeks for your order to be made and shipped.

We offer a rush order service which takes 1 week for your order to be made and shipped. Simply select this option at checkout.

You can view shipping timelines here.

Yes, of course! We can deliver to a convenient address provided by you, except for PO Boxes.

Once your order has been dispatched, you will be sent a tracking number to track your order via the courier site.

If you need any help with tracking information, please contact info@rebeccatembo.com.

We are sorry this has happened, please get in contact as soon as possible so we can look into this to you and provide an update/solution.

Please email info@rebeccatembo.com ASAP.

If you are based outside of the UK, you may be subject to a potential customs charge for delivery into your destination country. You are responsible for these charges, and the amount due is calculated by your government, not REBECCA TEMBO. Once your order is dispatched, we are not responsible for potential delays or the handling of the package due to customs.

US customers do not pay tax on orders of $800 or less. This is subject to change.

Whilst viewing the items, it may show your local currency. Once payment has been processed and authorised, it will appear as GBP.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

You can view our exchange policy here.

Every item is under a 1 year warranty. REBECCA TEMBO will gladly cover repair costs with the exception of wear and tear.

Please email info@rebeccatembo.com for further help with this process.

Sure! If you would like to do this, please note that there will be an additional charge. You can select our ‘Custom’ products on the shop page. Our team will get in touch with you shortly after you place your order with next steps.